Fixing AVG Uninstalling Problem
5 January 2009
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You have AVG Anti Virus ( antivirus )…you want to uninstall it. However, when you do, here is what you get. Pertinent information:
- Windows XP SP1.
- AVG version 7.5.441 and virus db version 268.18.3/698
- No other antivirus software installed
- No other protection software installed
The exact error message
- Local machine: installation failed
- Initialization:
- Error: Checking of state of the item file avgcc.exe failed.
- File opening failed. %FILE% = “C:\Program Files\Grisoft\AVG7\avgcc.exe”
- Permission denied
Steps
- Is your XP user account an admin account? … you must be an admin to install / repair AVG.
- Download the latest AVG Free installation package from [free.grisoft.com].
- Run the AVG Free install file.
- Choose the Uninstall option and follow the setup wizard, when you get to the part to remove user settings, select it.
- Restart your computer then…
- Now reinstall AVG using the setup file you got in step 1 and update it.
If Problem Still Exists
But if still AVG is not getting uninstall then
- Download SubInAcl and run the .msi file to extract it to a folder on your hard drive.
- Using NotePad, copy/paste these commands into a file called reset.cmd (create it in the same directory that you extracted subinacl.exe to)
- Quote:
- subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
- subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
- subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
- subinacl /subdirectories %SystemDrive% /grant=administrators=f
- subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
- subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
- subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
- subinacl /subdirectories %SystemDrive% /grant=system=f
- then run reset.cmd
- Enjoy
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